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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Puma Freak

October 26, 2023

5  out of  5 rating by Puma Freak
"Kayla is awesome, super knowledgeable, and always willing/ready to help!"
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G. Host

September 23, 2023

3  out of  5 rating by G. Host
"I had great service for the first couple of months after switching over. Then after my sixth month mark hits and my insurance rate is hiked up for 20 bucks a month. No phone call, email, text. I call the office and they tell me, " Oh it went up across the board, nothing we can do." I spent the day and found Progressive could save me a lot less. I cancelled today. Edit. I received a call from the office the next day asking if I had left a review. I said yes I did. The lady asked if I knew who I spoke with and I said no it was some kid, and I was surprised to only get a call after a review was left. She explained they sent out a notice that I have yet to receive about the rate increase, and she hopes that my new company will keep my prices low. I think 3 stars was fair after all I had sent at least 10 different people new people their way for quotes for new service. Like I said it was great when it started and it didn’t end on a good note my last insurance had the respect to contact me and let me know about my rate increase they got a 5 star review."

Matt Peru

July 13, 2023

5  out of  5 rating by Matt Peru
"Jill took the time to educate and help me with our auto and life insurance. We were able to get much better coverage with a local agent that actually cares about us. When I was in an accident a few months ago they were there for me and made sure I was taken care of from start to finish. Jill and her team are professorial, caring, and always available to answer my questions. Thank you Jill!"

Chris Sanchez

July 10, 2023

5  out of  5 rating by Chris Sanchez
"Excellent customer service, prompt call backs. Feels like I’m working with family. Highly recommend Jill Mitchell State Farm Agency."

Kayla Varela

July 10, 2023

5  out of  5 rating by Kayla Varela
"Professional, caring, and supportive team!"

R Dayo

February 9, 2023

5  out of  5 rating by R Dayo
"Brandalyn …Thank you. Your attention to detail and taking the time to go through the choices was appreciated. You made the process easy and I left knowing I made the best decision for me. Thank you for incredible customer service !"

Derek Stevens

November 7, 2022

5  out of  5 rating by Derek Stevens
"Jill Mitchell is a great agent with expert customer service. Thanks Jill!"

Jennifer Garrett

October 28, 2022

5  out of  5 rating by Jennifer Garrett
"We have a combined condominium/auto policy with State Farm. Overall they are excellent! We had a sewer backup/flood in our unit 9/4/22. It basically destroyed the lower walls in the bathroom and hallway, and closet, plus the laminate flooring in the bedroom. Brandalyn Marshall helped us in so many ways. First, she found us a pet-friendly hotel to stay while the repairs were done. Then she made sure the various contractor bids were received and responded to in a timely manner. She answered dozens of my emails and calls related to our special needs. She was always kind, caring, and efficient. I have a Master’s Degree in Management but am elderly and retired now. If I could vote for the next promotion at Jill Mitchell State Farm, it would be for Brandalyn. Thank you!!"

Sandra Molina

September 1, 2022

5  out of  5 rating by Sandra Molina
"Love it here!"

Brandalyn Marshall

September 1, 2022

5  out of  5 rating by Brandalyn Marshall
"Best State Farm in the USA! Customer service is top notch and very knowledgeable. Highly recommend!"

Ronnie Apodaca

June 30, 2022

5  out of  5 rating by Ronnie Apodaca
"They've been good to me and I got a good rate , not like most place every couple months they raise your rate"


December 25, 2021

4  out of  5 rating by Brian
"The girls did a good job"


December 24, 2021

5  out of  5 rating by NotExtinct
"Personally recommend Kayla from this office. Great overall staff."

Sergio Andres Calderon

April 21, 2021

5  out of  5 rating by Sergio Andres Calderon
"A great and friendly staff. They were able to support and provide me with great coverage at a cheaper rate than what I was previously paying at another competitor."

Alex Castellon

April 1, 2021

5  out of  5 rating by Alex Castellon
"I have had very positive experiences with Jill Mitchell and her staff. Jill and her staff are very polite, friendly and very knowledgeable with information about different policies that State Farm offers. They are very professional and responsive to the needs of their customers and I will definitely be going back to them for any additional policies that I may need in the future."

Nick V

October 2, 2020

5  out of  5 rating by Nick V
"Best agents in Tucson for sure. Amazing service, great and friendly staff, very knowledgeable."

Dustin Cassel

September 22, 2020

5  out of  5 rating by Dustin Cassel
"Top Notch"

Jon Ellefson

August 7, 2020

5  out of  5 rating by Jon Ellefson
"Always knowledgeable."

Heather Scott

July 21, 2020

5  out of  5 rating by Heather Scott
"Love all the ladies at Jill's office. Love my Statefarm insurance."

Wendie Valdez

December 2, 2019

5  out of  5 rating by Wendie Valdez
"Best customer service! Jill always keeps me up to date with my policy and went over multiple options for the best policy possible for my small business! Would highly recommend her and her amazing staff"

William paskevich

November 14, 2019

5  out of  5 rating by William paskevich
"Great staff very helpful and knowledgeable"

Rogelio Small

September 3, 2019

5  out of  5 rating by Rogelio Small
"Jill offered the best price 4 policy ."

Phil Wagman

January 22, 2019

5  out of  5 rating by Phil Wagman
"Great assistance with all our needs works with you on all your needs"

Jack Woodburn

October 8, 2018

5  out of  5 rating by Jack Woodburn
"Super helpful, courteous & friendly staff. Convenient location near me."

Kate Kimball

July 12, 2018

5  out of  5 rating by Kate Kimball
"I’ve been with this office for years and have always received the best customer service and respect. They actually look out for me and my family and provide the guidance that best suits our needs. The staff have been there for awhile and know what they are doing. I absolutely recommend Jill Mitchell State Farm! They are what’s best for my families growing and changing needs."